Wednesday, May 27, 2015

How did I lodge complaint after losing Mobile phone?



How did I lodge complaint after losing Mobile phone?

While my daughter lost her mobile at Bangalore a fortnight ago, the WhatsApp post that gives details of easy way of lodging the complaint, made me try undertaking the process. The post suggests that you can find your lost mobile phone if you send mail along with some details to cop@vsnl.net.

Whereas my IMEI Number was of 17 digits, the post writes to note the 15 digit IMEI Number. This discrepancy made me doubt the veracity of the post. This is what happened, thereafter:

Confirmed that IMEI number can have 15 or 17 digits.

cop@vsnl.net was an id of Chennai police which ceases to exist. I checked the existence of this email id at email verifying websites. The result was – this email id doesn’t exist now.  
Faintly, I recapitulated reading the provision of lodging e-complaint with Bangalore Police. Searched to reach Bangalore Police <http://www.bcp.gov.in/home.aspx > Quick Links > Lost Report > Directs you to < http://lostclikfound.com > A Public – Private Engagement > < http://bcp.gov.in/report_lost_item.aspx > filled details of the lost mobile > immediate e-acknowledgement can be downloaded.   
Though the complaint page has grievances that can be lodged for lost items anywhere in Karnataka, the acknowledgement has disclaimer which states that, ‘This application is for lodging report of articles lost in Bangalore Only’
Since the said post evoked curiosity and debate in most groups, I thought of sharing my practical experience here.
Dr Sharad M Tanga
23/05/15

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