How did I lodge complaint after losing Mobile phone?

How did I lodge complaint after losing Mobile phone?

While my daughter lost her mobile at Bangalore a fortnight ago, the WhatsApp post that gives details of easy way of lodging the complaint, made me try undertaking the process. The post suggests that you can find your lost mobile phone if you send mail along with some details to cop@vsnl.net.

Whereas my IMEI Number was of 17 digits, the post writes to note the 15 digit IMEI Number. This discrepancy made me doubt the veracity of the post. This is what happened, thereafter:

Confirmed that IMEI number can have 15 or 17 digits.

cop@vsnl.net was an id of Chennai police which ceases to exist. I checked the existence of this email id at email verifying websites. The result was – this email id doesn’t exist now.  

Faintly, I recapitulated reading the provision of lodging e-complaint with Bangalore Police. Searched to reach Bangalore Police <http://www.bcp.gov.in/home.aspx > Quick Links > Lost Report > Directs you to < http://lostclikfound.com > A Public – Private Engagement > < http://bcp.gov.in/report_lost_item.aspx > filled details of the lost mobile > immediate e-acknowledgement can be downloaded.   

Though the complaint page has grievances that can be lodged for lost items anywhere in Karnataka, the acknowledgement has disclaimer which states that, ‘This application is for lodging report of articles lost in Bangalore Only’

Since the said post evoked curiosity and debate in most groups, I thought of sharing my practical experience here.

Dr Sharad M Tanga

23/05/15

Review: Clarity is Power by Mahatria Ra (formerly Shri Rangarajan) of Infinitheism (Alma Mater)

Clarity is Power by Mahatria Ra (formerly Shri Rangarajan) of Infinitheism (Alma Mater).

The 'Clarity is Power' book set box contains 11 books in the format of Questions & Answers on the following topics: 1. Attitudes 2. Self-Discipline 3. Emotional Development 4. Relationships 5. Marriage 6. Parenting 7. Student Life 8. Career Growth 9. Organisational Leadership 10. Spirituality 11. Faith

I started highlighting/marking important ideas, Keywords and phrases that caught my attention, while doing that, I almost marked every sentence. Its crisp, up to the point, distilled insight fomenting your attention all through. Ultimately, it leaves you feeling the thoughts of this Great Soul.

The questions are simple, day to day dilemma’s a normal individual faces. Those when asked and subsequently answered by the Author, it gains profundity. It has really given clarity in thought & the thinking process. These booklets, each of about 40-45 pages, are independent, dealing with the title topic. When you read one after another, there is bound to be repetition. That will just help in reminding and consolidating the point of view.

On tricky issue of relationships, which is dynamic and subjective, the author has delicately and appropriately handled issues of extramarital affairs & divorces – unsatisfied life, envy of father-in-law, mother-in-law etc, he has taken a very balanced approach, instead of taking popular trendy path, stressing on the framework of thinking instead of being judgemental.

Some random catchy phrases, pen & paper gives a direction to your thinking and also keeps the mind focussed; Pleasure and Pain are the navigations of human behaviour; Life is about forward progress & not backward regression; The hater always suffers; Yesterday was over yesterday. This is the plan on which life is built; Intimacy can be built in a relationship by being transparent; do benchmark yourself with your value system; None can be all things to everybody; bring about change in the conditioning of the person.

A booklet of this size is not expected to deal with deeper issues comprehensively; however, it is successful in connecting the superficial to the fundamental in patches. Further, it stitches together all ages, relationships, lifestyle, work issues, growth, evolution and finally the occult.   

Somehow, printer’s nightmares in the form of typo error have crept in, though sparingly.

Having rated this as Top class, I had decided to relevantly gift some booklets on respective occasions. However, though each booklet is independently readable, they are not individually available.  

Finally, it appears the recent print is exhausting, leading to more demand and less supply situation. This was apparent when, I tried ordering bulk copies – from MRP of Rs 999, both Flipkart & Amazon zoomed it to Rs 1999. Not wanting to fall for exploitation, I remained inactive; since then it was available for the MRP on Flipkart. Now, it is out of stock.     

Revised reprints should be considered ASAP.

Though, I am still a seeker and the author is the sought, while reviewing and submitting, I have tried with effort not to be subjective

Betrayal of Volunteers by Kejriwal

The happenings in AAP shudders me. Closest pillars of the party, who were the support system for the new experiment in politics, were amputed immediately after the growth.  

I am shocked at the revelation of the true face behind Arvind Kejriwals's mask. I beleived in the hope that idealism can be worked through, could be created and movements can happen.

Everything was new wave: Transparency, claimed democratisation bereft of caste, professional people at the top, mobilization, communication, volunteers and fund gathering etc. Kindly note, it went to such an extent that good number of people quit their lucrative job abroad to be part of the movement. It was not a party that drew uneducated and unemployed youth looking for unofficial employability. Passionate people like me too felt it.

I was willing to get associated. Further, gave a thought to be part of it as I am hopeful & don't want to be cynical.  How wrong was I? I was being naive.

The idea of 'good' prosocial people joining to build the party so that something good will come out seems just out of place. The leader just becomes high command.

At one level it vindicates my loss of faith in politics being proactively benevolent. Most politicians are unreliable for the purported issues.  Whatever good happens, it happens inspite of politicians being at helms.

Adolescents are like that, marriages have issues, cheating is common in business and political parties are always like that…. Chalta hai, Hota hai…expressions belong to this genre. I am perplexed with respect to the role of intervention and the dwelling hope.

Probably, the anguish in me is speaking..

Sharad M. Tanga

Review: Lessons from the Top by Gavin Esler

Gavin Esler’s ‘Lessons from the Top’ has made an attempt to draw media management conclusions from the top political happenings, from which he has derived lessons. 

Through his narrative one understands he was press covering TOP political class like Presidents, Prime Ministers, Kings & celebrities. From his profession related interactions over decades, he has analysed the happenings in the hindsight and has tried to offer lessons with relation to presentation & story telling.

While doing so, he has tried to quote bygone heads, including Jesus & Mohammed to underline his point.

Though the book claims that all public images are orchestrated in a pattern across professions, the examples mentioned are all related to Heads of States, social revolutionary or religious organisations. Though it claims, it lacks meaningful coverage on other spheres.

Consequently, this book would be interesting to media managers and socio-political class of people who wish to get insight into organising, strategising and managing media.

How to captivate customers, people & voters? Is what it addresses. It’s basically dealing with public image making or make-over, like how you manipulate, manoeuvre words and situations to get good press & image. The philosophy part or the art of seducing is revealing. Deceiving others, that is what world calls leadership!

The author has offered lesson from some of the well known leaders in the world on how to tell stories; story telling technique - that is shaped & edited by the storyteller. He suggests that all leadership story telling demands a sense of timing.

Good narrative in terms of what goes in the mind and behind the scenes of leaders of Western World. Since the points that need to be conveyed are few, the author has repeated them in different contexts.

Very detailed analysis in the hindsight, it’s here, readers from other part of the world gets disinterested.

I believe though there is broad strategy in media management, it is not scripted, events unfold and event happen, then we try to comment on it in hind sight.

After the initial inertia, I started reading the book to get an idea on the contents of the chapter & then shuffled to the last page of the chapter which is good and adequate summarization from the leadership & followership perspective. 

For me, The 48 laws of Power & The Art of seduction by Robert Green is much more crisp, revealing and all encompassing!

Coaching Matters: Interview with Sir John Whitmore

Notes of the podcast: Coaching Matters: Interview with Sir John Whitmore

http://icfhyderabadchapter.in/coaching-matters/Episode1-Sir-John-Whitmore-Interview-Coaching-Matters.mp3

Coaching Matters for Aspiring coaches & performance enhancer, Global Growth model: Some take aways from the podcast:

What is coaching?

Ans: Important way of communicating to each other by asking questions. Good Relationship is aimed between Coach  & Coachee as both are considered equals where no one knows all the answers. Discuss solutions.

In Training & Venturing methodology: Person, who was the best in the respective sphere would tell the trainee of what is right.

In coaching, one has to find out what is the right way for the coachee together. Coaching respects individuality.

There is no one right way. We all think differently as our experiences are different.

E.g.: Motor Racing: Driving the Car & Coaching. Lot of value in the physical activity of sports.

Work with them individually. Development of the understanding in helping them think,

Timothy Goway: Inner way: Both understood what we have to do to be successful.

You are good at helping people to perform better. Can you help us in performing better in our businesses?

Tried the same. You don’t have to be an expert in the field.

What is your best way of doing, what is good for the coachee’s mind,

How it is in the head?

Manage the things that we don’t know.

For E.g. In sports: Focused on what you have to do to perform well. We are desperate, we become more nervous > that fear gets in our way to perform

Helping people have the right mental condition. Comfortable, confident, quality of relationship.

How does one do away the fear: Get attention on the physical side > what part of body > aware of your own body: Awareness of yourself & thoughts, body. Aware of what your opponent

Coachee is made aware that they are responsible for their own action by the choices they make.

Very aware & very personal responsibility.

Time in psychology: Remedial activity: What is it more that I can do better?

Teacher – Child: 80% of times the teacher identifies the mistake instead of the positives. Saying, well done. What more can you do is better.

Focused on what is wrong, instead, look at, What is right, what is good, what is helpful. How can you do better? Look at the positive.

Coaching is not a remedial tool, rather a developmental tool: What is the solution>

What is the best way to do better? You and I walk different.

Personal Philosophy:

In the beginning, be successful in coaching, focused on the person being successful, more coaching > focussed on the other> coaching for more than 30 years > what needs to be changed in the world. More interested in making a World a better place. We are playing the game of living in the world.

More successful > everyone being happy. Quality of relationships in the world> Economic problems, countries, religions.

Trait of a good Coach: It’s about the coachee. Needs to be interested in the other person’s life. Focus on the other person. Focussed on the student. Not on the coach who is interested in whether he is doing well. People Skills. Expert in asking good questions: Need not be an expert

Core objective: Confident, Comfortable & happy.

Synching the right way. What can you add to that.

Keep your personal concerns aside & park it somewhere else. Concentrate on the other person: I am able to forget personal problems

Friend as a coach: Personal development: People skills: Being confident > What would make you to be more confident: Successful in more than one activity: Then you can help other people > Work in Charity > Para Olympics: Tells his story: I am in a chair, I am successful > if I can do it, you can do too.

Transform culture: People thinking about other people instead of themselves. Its not okay about your life. Competitive economic situation. They don’t care about others. Very irresponsible > How can we help our society > Now, I am interested in making the world a better place:

Grow Model:

Conversation: method of thinking: Logical way of thinking: The grow model > useful to start with > chronological way > How do you manage the team now > what is the truth now? > Okay what alternatives you can use > what better thing you can you > which one of the possible things you can do > Understand their goal in what they want to achieve.

Chronological sequence is useful when you are coaching yourself also.

What do I want to improve to achieve better relationship with family >Tell me about the relationship now.

Self Coaching must be very good. One should be honest in answering the questions. Admit your weaknesses.

They think > keep exploring > a long journey of exploration > hopefully the humankind becomes happier. Support each other instead of conflict > evolution > Improve each day.

Great/fulfilling part of coaching is I don’t have to know the answer or an expert. I can work with variety of people. What will help you to become faster?

Ask yourself the question.

Transpersonal coaches: Leading edge: How can you make it better? Everyone can do better? Good at people skills, understanding people, not good at particular activity.

Self responsibility is the most important thing in the evolution of the world.

Self responsibility in the US would be not to have guns. In India, it would be not to treat women so badly.   English: Think more of the other people. Traditional problems.

Optimistic: Happiness

The first step would be self responsibility. Makes other people happy.

Coaching: How it is getting mature > evolutionary process > Whole system thinking > Now, everyone is in ‘How I can get more money?’  What about other people. > We have to take responsibility of thinking of other people > we have to care, be concerned about others.

Evolution of humanity > not only for ourselves, family, people whom we know, transworld, including animals.

Can be applied to every situation > Wonderful principle to live by >

Remember to ask the right question > you have the answer with you > what is the best possible question you would like to ask yourself > be honest in answering.

 
coachingmatters@icfhyderabadchapter.in