Thursday, October 23, 2014

Coaching Matters: Interview with Sir John Whitmore



Notes of the podcast: Coaching Matters: Interview with Sir John Whitmore

http://icfhyderabadchapter.in/coaching-matters/Episode1-Sir-John-Whitmore-Interview-Coaching-Matters.mp3

Coaching Matters for Aspiring coaches & performance enhancer, Global Growth model: Some take aways from the podcast:

What is coaching?
Ans: Important way of communicating to each other by asking questions. Good Relationship is aimed between Coach  & Coachee as both are considered equals where no one knows all the answers. Discuss solutions.
In Training & Venturing methodology: Person, who was the best in the respective sphere would tell the trainee of what is right.
In coaching, one has to find out what is the right way for the coachee together. Coaching respects individuality.
There is no one right way. We all think differently as our experiences are different.
E.g.: Motor Racing: Driving the Car & Coaching. Lot of value in the physical activity of sports.
Work with them individually. Development of the understanding in helping them think,
Timothy Goway: Inner way: Both understood what we have to do to be successful.
You are good at helping people to perform better. Can you help us in performing better in our businesses?
Tried the same. You don’t have to be an expert in the field.

What is your best way of doing, what is good for the coachee’s mind,
How it is in the head?
Manage the things that we don’t know.

For E.g. In sports: Focused on what you have to do to perform well. We are desperate, we become more nervous > that fear gets in our way to perform
Helping people have the right mental condition. Comfortable, confident, quality of relationship.
How does one do away the fear: Get attention on the physical side > what part of body > aware of your own body: Awareness of yourself & thoughts, body. Aware of what your opponent
Coachee is made aware that they are responsible for their own action by the choices they make.
Very aware & very personal responsibility.

Time in psychology: Remedial activity: What is it more that I can do better?
Teacher – Child: 80% of times the teacher identifies the mistake instead of the positives. Saying, well done. What more can you do is better.
Focused on what is wrong, instead, look at, What is right, what is good, what is helpful. How can you do better? Look at the positive.
Coaching is not a remedial tool, rather a developmental tool: What is the solution>
What is the best way to do better? You and I walk different.
Personal Philosophy:
In the beginning, be successful in coaching, focused on the person being successful, more coaching > focussed on the other> coaching for more than 30 years > what needs to be changed in the world. More interested in making a World a better place. We are playing the game of living in the world.
More successful > everyone being happy. Quality of relationships in the world> Economic problems, countries, religions.

Trait of a good Coach: It’s about the coachee. Needs to be interested in the other person’s life. Focus on the other person. Focussed on the student. Not on the coach who is interested in whether he is doing well. People Skills. Expert in asking good questions: Need not be an expert

Core objective: Confident, Comfortable & happy.
Synching the right way. What can you add to that.

Keep your personal concerns aside & park it somewhere else. Concentrate on the other person: I am able to forget personal problems

Friend as a coach: Personal development: People skills: Being confident > What would make you to be more confident: Successful in more than one activity: Then you can help other people > Work in Charity > Para Olympics: Tells his story: I am in a chair, I am successful > if I can do it, you can do too.

Transform culture: People thinking about other people instead of themselves. Its not okay about your life. Competitive economic situation. They don’t care about others. Very irresponsible > How can we help our society > Now, I am interested in making the world a better place:

Grow Model:
Conversation: method of thinking: Logical way of thinking: The grow model > useful to start with > chronological way > How do you manage the team now > what is the truth now? > Okay what alternatives you can use > what better thing you can you > which one of the possible things you can do > Understand their goal in what they want to achieve.

Chronological sequence is useful when you are coaching yourself also.

What do I want to improve to achieve better relationship with family >Tell me about the relationship now.

Self Coaching must be very good. One should be honest in answering the questions. Admit your weaknesses.
They think > keep exploring > a long journey of exploration > hopefully the humankind becomes happier. Support each other instead of conflict > evolution > Improve each day.

Great/fulfilling part of coaching is I don’t have to know the answer or an expert. I can work with variety of people. What will help you to become faster?
Ask yourself the question.
Transpersonal coaches: Leading edge: How can you make it better? Everyone can do better? Good at people skills, understanding people, not good at particular activity.
Self responsibility is the most important thing in the evolution of the world.
Self responsibility in the US would be not to have guns. In India, it would be not to treat women so badly.   English: Think more of the other people. Traditional problems.
Optimistic: Happiness
The first step would be self responsibility. Makes other people happy.
Coaching: How it is getting mature > evolutionary process > Whole system thinking > Now, everyone is in ‘How I can get more money?’  What about other people. > We have to take responsibility of thinking of other people > we have to care, be concerned about others.
Evolution of humanity > not only for ourselves, family, people whom we know, transworld, including animals.
Can be applied to every situation > Wonderful principle to live by >
Remember to ask the right question > you have the answer with you > what is the best possible question you would like to ask yourself > be honest in answering.
 
coachingmatters@icfhyderabadchapter.in

Open Letter to IMA members, Gulbarga



In the light of ‘Atrocity Case’ charged against a local doctor here in Gulbarga
Open Letter to IMA members, Gulbarga
Acknowledging the groundswell amongst doctor community by the large number of participation in the rally of 14th October 2014 and the related events, I thought of communicating my views.
The fact that young enthusiastic office bearers of IMA were able to gather a good crowd for the protest is appreciable, however, for more effectively, sustenance & the ultimate change the following could be considered.
As you walk through this communication you would realize, it’s neither a fault finding nor self-interest driven endeavour.
·         The organisation of the protest & approach left a lot to be desired.
·         Absence of leadership in the doctor community.
·         ‘We are doctors’ – A compounded community.
More coordination & communication amongst members & media that is constant, yet need-based is needed. It’s vital to make members active and participative. Members were waiting on the roadside for 60-90 minutes not knowing the next move. Like-wise, who all are we meeting etc? We have many recent International & National movements to site as an example, but the immediate and relatable example could be that of MRMC AFTT team, where Hon. Secretary, Dr Rajesh used WhatsApp to inform where to assemble, whom are we meeting, what happened at the meeting, what is the rough plan etc.
Press: Information of protest, separate interaction with the press, handouts etc.
An organisation that represents the educated elite lacked visible leadership in managing members, media, bureaucracy and political leaders. This is an opportunity for the young male & female doctors bestowed with leadership qualities to seize the opportunity by participating and honing the skills, just as an example, recently, Dr Neeta enquired on WhatsApp group, ‘When would Dr Sanjana join Politics’?. Likewise I am aware of other male doctors too. The doctor community is feeling repeated jolts from various vested groups due to lack of leadership & the subsequent feel of some vulnerability.
Also, who knows this leadership can be a beginning for a debate and action on the unjust use of ‘Atrocity Cases’ too. You may not get a more obvious & visible case than this to argue.
Considering all the above aspects, a separate IMA ‘Action Cell’ for this or such events could be considered.
We as an elite community amongst the educated class are unaware of who are our local bureaucrats, leave alone interacting with them. We are not able to get the top bureaucrats to come down, receive our memorandum and make them feel our angst.  We have become a compounded community. Increased participation in social activities & organisations (For E.g. Rotary, Lions etc) by investing both money & time are essential for all round growth. Also, inviting politicians (apart from management), bureaucrats, leaders of society & media at CME/association activities would go a long way in breaking the barrier of compounded community. Just as an illustration, we have Dr Suresh Mohammed, IGP from our own doctor community. He is an academician – Fulbright Scholar, involved in Health Policy issues for long). Have we invited & interacted with him on an academic platform? While homogeneity is stunting, heterogeneity breeds progress.
Finally, such events, though unjust, are opportunities for us to introspect as well. Are we moderate in our competence, care, credibility & action? It is for each one of us to answer for oneself.
While I was at the rally, there were many faces that I didn’t know, who would now be questioning this communication. For them & who don’t know the author, let me clarify for validation that wherever I have participated this far in leadership roles, I have added value in different shades. Even otherwise, this is just a suggestive communication.
With best Wishes,

What's different in Ms Rashmi's action

What's different in Ms Rashmi's action

Earlier, upright bureaucrats have raised their voice & stood up against unjust, however standing up against the alleged corrupt practices of your own colleagues, that too Senior colleagues is what stands out in this recent instance.
Often, every colleague is known to suppress & overlook the malpractice of their colleagues, wanting to belong, not wanting to be the reason to bring bad name to the community, say, Civil Services etc. This is not specific to respective group, but is ubiquitous to all groups - Media, Judiciary (except Justice Markhandy Khatju), doctors etc. That is why self regulation hasn't worked across the professions & ultimately resulting in ineffective functioning & governance or finger pointing.
Pointing towards the ills of their own pillar is the need of the hour, especially in bureaucracy & that is why Ms Rashmi, IAS needs kudos.

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Wednesday, October 8, 2014

Daan Week: The Joy of Giving Away



The Art of Giving – CNBC 18 Program
Having liked the program after watching it fleetingly on TV, I saw all the four segments here. Its topic of my interest.
Here is the text of the conversation made randomly. Though not verbatim, it would help in reinforcing your understanding after watching the program. Hence it is posted here for whatever value it has:
·         Menaka Doshi asks three philanthropists Rakesh Jhunjhunwala, Amit Chandra and Dr Devi Shetty.
·         October2 - October 8, every year is celebrated as The Giving Week: Rich - < 5%: Azim Premji, Anil Agarwal, Kiran Muzumdar,
·         Important causes and efforts:
·         Rakesh Jhunjhunwala – 25%: Agusta to teach science to rural – curiosity – noble cause – cost effective model – Rs 125 per student – Olympic Gold: How do you identify the causes – Medium or long term: no formal organisation: 20-25 Crores; Crusade or the crusader: Leading the cause – Intention. By 2022 – RK plans to give Rs 5000 Crore.
·         Education:
·         Child Care: Tata Cancer Hospital, Calcutta
·         Impact – poor education
·         Source of all prosperity – equality of mankind is a dream, equality of education –
·         Amit Chandra – How much proportion: 75% of Income, Lumpy, 30% of time,
·         Talk me to through: Jay Vakil (keep connection), Ashoka University, Work in progress.
·         Emotional cause: People connect: for the cause & the people the cause.
·         Transformational in nature. Social Cause: Once you start, another 10 will start.
·         Once an institution is started, Excellence will be evident: When people can do it, I can do it.  
·         Engagement is continual. Wealthy people: Oversee:
·         How can you explain to make other to contribute: Just alleviate around you.
·         Give India: Payroll: Rs 150 per month. Transforming:
·         Journey: Start the journey: Question it >
·         Dr Devi: How more Indian philanthropic can become: Giving away: 600-800 heart diseases per day: have a heart: sponsoring heart operations: 100 heart surgeries in a month: Tide of giving: Bring people together: Indian are not the same as 10 years:
·         Model: Scale: as opposed to incremental basis:
·         For profit business: use the ability offset the cost : How has scale enabled to approach
·         12% of heart operations are done by Heart surgeries:
·         Uday Fateh: 2000 Children in West Bengal: Brightest kids: Good of studies & passionate to become doctors: Rs 500 per month: chosen: mentor:
·         Outstanding doctors from the world: 24 hours per day : change the game of deprived background: change the rules of the game: Collaborative philanthropy:  
http://www.youtube.com/watch?v=k7dNxpdXBAY
Segment 2:
Having liked the program after watching it fleetingly on TV, I saw all the four segments here. Its topic of my interest.
Here is the text of the conversation made randomly. Though not verbatim, it would help in reinforcing your understanding after watching the program. Hence it is posted here for whatever value it has:
Mr Amit: How do you tackle the issue of Scale: Collaborative endeavour: 12 Corporate families: Remarkable change: Collaborative philanthropy: Children’s Hospital: One family – 1 Ward: committing capital, helping families get together: Credibility & comfort:
Ashish Dhavan: World Class Ashoka University: How do you make: Being at a right place at right time: Dream must have excellence in it, Excellence attracts lot of attention: Ramji Curiosity:  People who stand for excellence for what they do:
Present generation is thinking different, unlike earlier wealth was consumed or given away as inheritance:
Causes come with the credibility of the person:
The joy of giving: Try & measure the Impact: don’t mean to sound this commercial:
Agasthya: People eat rats: Believe in the cause & the person behind the cause: Don’t measure things by audits:
Human Character involved in the cause: Person is self less:
Tata are in the forefront of charity in India:
Chose the cause, chose the right organisation: choose the crusader: chose the right people: open up your heart: easier:
CSR funding: Companies are used to measure: matrices: People are getting back for what it’s worth: GPS ROE: Clear to the donor; most causes they do: Business not for profit
Venture Capitalist Vs Equity:
Visible:
Education: What is my pass rate: EI educational kids:
Two Approaches: Choose Interest in something around you; Piggy back:
You trust them:
Largest donation: Warren Buffet:
No auditing of the outcomes, just get sense & feel of work that is happening. Often just making sure that you are working with people who are credible & have ability & desirability to get engaged in what is being done is good enough.
http://www.youtube.com/watch?v=UbRh2OPzYJo
Segment 3:
Having liked the program after watching it fleetingly on TV, I saw all the four segments here. Its topic of my interest.
Here is the text of the conversation made randomly. Though not verbatim, it would help in reinforcing your understanding after watching the program. Hence it is posted here for whatever value it has:
How do we get more Indians to get involved –
Two ways: Individual Philanthropy & CSR - Comply or explain: CSR is slated to grow exponentially. Big game changer.
Prompted by Sense of organisation to philanthropic; Sense of structure outcome
Trust levels get enhanced:
Measurement: Giving of wealth of God: Failure: Cue:
2% of yearly profits would amount to 20-25 K Crores: RK believes it would be 50 K: recurring basis: awareness: giving is important: Involve Corporate employees in giving:
Dr Shetty: Whether Indian NGO have the capability to manage such large resource: Lot of Chaos: Majority of NGOs involved in social welfare: too small, unprofessional. Country will learn: Game Changer:
Return on investment:
Philanthropic funding: Modern healthcare, Educational Avenue:
Poor people are as vulnerable as rich people:
Radiotherapy: No recurring expenses:
Infrastructure & capability to manage:
India will set the trend for the world to follow: Not very forthcoming, make everyone to donate irrespective of whether they believe or follow the philosophy
Mr Amit: Give away time & money
CSR device effective rules: Point of views: Finding their feet: put it; articulated;
Scale up you will have to see: Opportunities & challenges:
New Projects are possible, Opportunity exists because funding is available.
NGOs – progressive ones: Social entrepreneurs: How do we grow 100 x:
Dasera; Harvard Business School; 7 social entrepreneurs – helping think through this:
Love to see happen: Warren Buffet like lending: & corporate themselves involved in social entrepreneurship. Like Bharati Schools in North India. Mix of both is what is happening now.
http://www.youtube.com/watch?v=WEzCQnXJtF4
4th Segment: Daan Week; the joy of giving away:
Having liked the program after watching it fleetingly on TV, I saw all the four segments here. Its topic of my interest.
Here is the text of the conversation made randomly. Though not verbatim, it would help in reinforcing your understanding after watching the program. Hence it is posted here for whatever value it has:
How do we get lot of people to do this? RK: People reveres you: Experience has been good:
Bitter part is I can’t run it: incapable: Give what your conscientious allows & what your pocket permits you:
Learning that we are talking in this conversation, are experiences are likely to translate into reality; try to give away in: no administrative capability:
No administrative experience: not a organisation builder:
Dr Shetty: Talk us through the experiences you have:
Bring smile on someone’s else’s face: on a daily basis: not related.
Amit: Success & Failure are inevitable in everything that I do: Do things with the best intentions, enjoy see something grow up: no consumption that you can do, that gives you joy for an enduring period of time as giving away. Be prepared:
Maneka Doshi: Its been an incredibly inspirational conversation: I hope viewers would Watch your example & follow your way.
http://www.youtube.com/watch?v=FhEzt-x1yl8